Contact
Have questions? Feel free to contact us by form or emailing us directly at hello@morethanpins.com. Remember you can also request a quote first.
Frequently Asked Questions
What’s the minimum order quantity?
We accept orders starting from just 25 units.
But here’s the tip: the more you order, the lower the price per piece thanks to our bulk pricing. Most customers find that ordering 50, 100 or 200 units (or more!) gives the best value for events, teams, or retail.
Can I order more than 1 design?
Please limit to one design per order. If you need several designs, you will need to order each one separately.
How long does production take?
Typical turnaround is 2–4 weeks, depending on design complexity and plating. Fast-track or rush options may be possible by request. Add shipping time, and most US orders ship within 2–4 weeks total.
What kinds of pins do you make?
We offer all major types:
- Soft Enamel (textured, vibrant style)
- Hard (smooth, polished, premium)
- Die-struck / Die cast (metal-only, classic look)
- 3D Molded (sculpted design with dimension)
- Offset Printed (print over metal)
- SOON= Medal, keychain, and coin styles for events and recognition
Can you help with artwork if I don’t have a print file?
Yes! We accept a wide range of formats—AI, PDF, EPS, JPG, PNG—and can convert simple sketches or photographs into clean production-ready designs.
How is pricing determined?
Cost depends on:
- Pin type (soft, hard)
- Size & color count
- Plating type
- Quantity ordered
Ordering more units or multiple color options typically lowers unit cost. Hard enamel and detailed die-struck pins usually cost more than soft enamel.
Do you ship within the U.S.?
Yes—we offer free shipping across the continental U.S. for all orders, with faster shipping options available. Additional shipping charges may apply for noncontinental or APO addresses.
Can pins rust or degrade?
Not if done right. Brass or copper bases are plated in gold or silver, which protects from corrosion. Avoid prolonged exposure to moisture and clean/dry pins regularly.
What kind of backings are available?
Common options include butterfly clutches (metal/plastic), locking clutches for extras security, both single-post and double-post configurations. Premium options maintain pin position better.
What is the most popular and standard size for lapel pins? What are the largest and smallest sizes available?
The most popular and standard size for lapel pins is around 1.25 inches — it’s a perfect balance between visibility and wearability.
We typically produce pins ranging from:
- 0.75 inches (great for subtle branding or minimalist designs)
- 2 inches (ideal for bold logos, sports teams, or highly detailed artwork). Sizes can go larger like 2.5" or even 3"
If you’re not sure what size is best for your design, we’re happy to help you choose based on your goals and where the pin will be worn.
Do I have to pay the mold fee again for repeat orders? How long do you keep the molds?
Nope — you don’t need to pay the mold fee again for repeat orders of the same design. We keep your molds on file for up to 2 years, so you can reorder anytime within that period without extra setup costs.
